AceInfo partners with clients to deliver the full range of managed services, giving organizations access to our leading IT management services, powerful and reliable solutions, and certified IT expertise.
Our managed services are aimed at bringing cost and process efficiencies to clients, so that they may realize optimal value in their IT investments. We implement technology solutions and productivity tools, and we design, deliver, support, and protect mission critical physical hardware, networks, and supporting applications.
AceInfo delivers service desk support at all tiers, ensuring availability, capacity, security, and continuous improvement of critical applications and services through ITIL®, Information Technology Services Management (ITSM), and other best practices. As an ITIL® Accredited Training Associate, we lead extensive training programs for employees and clients to achieve ITIL® certification.
Asset Provisioning & Management
Business Continuity Management
Customer Call Center & Technical Support
Customer Care Strategy
Customer Interface Applications
Data Center Transformation
Infrastructure as Code
Infrastructure Design & Management
NOC & SOC Creation & Operations
Process Organization and Delivery
Remote Workforce Management
Service Desk Management