DHS EAGLE II

 

Enterprise Acquisition Gateway for Leading Edge Solutions II (EAGLE II)
Information Technology Services
Functional Category 1, 8a Track
Ace Info Solutions, Incorporated

Contract Number: HSHQDC-13-D-E2083
Duns Number: 070993162

Department of Homeland Security
Office of Procurement Operations
Enterprise Acquisition Division
Washington D.C.

DHS EAGLE II is a Multiple Award, Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract to provide information technology (IT) solutions through performance of a wide range of support services.

Ace Info Solutions shall provide the full range of IT services, technical and management expertise, and solution-related enabling products in Functional Category 1, 8a Track including Integration, Software Design/Development, and Operations and Maintenance to meet the mission needs of the DHS.

EAGLE II Task Orders Awarded to Ace Info Solutions

Provided upon request

Ace Info Solutions DHS Experience
DHS Program Office Directorate Service Area
Customs & Border Protection Office of Human Resource Management 1, 2, and 3
Transportation Security Administration TSA- Air Cargo


Personal Security Division- Office of Security

3


3

United States Coast Guard Operations Systems Center 3
Ace Info Solutions Quality Plan

The AceInfo will use AceInfo’s ISO 9001:2000-certified QMS to ensure our efforts under Seaport-e are successful. Continuous quality improvement and prevention, rather than detection after occurrence, are the keys to success. Our systematic approach prevents deficiencies through continuously analyzing, designing, developing, implementing, and evaluating performance. We recognize that quality is achieved by maintaining repeatable, scheduled, documented, and managed processes and by properly managing and assigning responsibility and oversight through an ISO-certified QMS.

AceInfo will institute a specific Quality Assurance Plan (QAP) for each task order and augment it with other processes, management tools, and techniques for specific types of work. The QAP defines standards, techniques for measuring compliance, an approach for eliminating causes of unsatisfactory performance, and roles, responsibilities, and resources. Using this approach and the processes described below, we will meet or exceed performance standards.

  • Testing:
    Our QMS ensures product integrity of all deliverables by defining the strategy and approach for testing throughout the project life cycle and documenting test results.
  • Audits and Inspections:
    The corporate Quality Assurance Manager performs audits of deliverables to ensure we achieve quality standards and customer requirements, follow agreed-upon processes, and track defects until resolved.
  • Customer Satisfaction Survey:
    The Quality Assurance Manager conducts a customer satisfaction survey with the CO and COTR on a quarterly basis to help facilitate communication and ensure the team maintains customer satisfaction.
    For more information, please refer to our Quality Policy page.
Contact
Program Manager:
Carrie Schori
11490 Commerce Park Drive
Suite 340
Reston, Virginia 20191
[email protected]
Tel: (703) 391-2800, Ext: 102
Fax: (703) 391-2833

Teaming Coordinator:
Jenn Connell
11490 Commerce Park Drive
Suite 340
Reston, Virginia 20191
[email protected]
Tel: (703) 391-2800
Fax: (703) 391-2833

Core Team Members:
Applied Computing Technologies, Inc.
Information Technology Coalition, Inc.