Managed Services

 

AceInfo partners with clients to deliver the full range of managed services, giving organizations access to our leading IT management services, powerful and reliable solutions, and certified IT expertise.
Our managed services are aimed at bringing cost and process efficiencies to clients, so that they may realize optimal value in their IT investments. We implement technology solutions and productivity tools, and we design, deliver, support, and protect mission critical physical hardware, networks, and supporting applications.

AceInfo delivers service desk support at all tiers, ensuring availability, capacity, security, and continuous improvement of critical applications and services through ITIL®, Information Technology Services Management (ITSM), and other best practices. As an ITIL® Accredited Training Associate, we lead extensive training programs for employees and clients to achieve ITIL® certification.

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    Asset Provisioning & Management

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    Business Continuity Management

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    Customer Call Center & Technical Support

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    Customer Care Strategy

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    Customer Interface Applications

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    Data Center Transformation

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    Infrastructure as Code

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    Infrastructure Design & Management

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    NOC & SOC Creation & Operations

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    Process Organization and Delivery

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    Remote Workforce Management

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    Service Desk Management

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