8(a) | CMMI Level 3 | ISO 9001:2008 | ISO 20000:2005

ITIL Training

Empower Your Organization!

IT Infrastructure Library™ (ITIL®) has become the international standard for best practices in IT Service Management. Our ITIL training empowers your organization through adoption of IT Service Management. Loyalist Certification Services (LCS) has accredited and approved AceInfo as an Accredited Training Associate (ATA) to deliver programs leading to ITIL certification. As an ATA, AceInfo is authorized to deliver courses including: ITIL V3 Foundation, Service Strategy, Service Design, Service Transition, Service Operation, Continual Support and Improvement, Operation Support and Analysis, Planning Protection and Optimization, Release Control and Validation, and Service Offerings and Agreement. This certification greatly enhances AceInfo’s capabilities to assist our customers in achieving Information Technology Service Management (ITSM) objectives. AceInfo recently trained Government and contractor staff at the U.S. Coast Guard Operations Systems Center with a 100 percent pass rate.

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